About an hour ago I received this text message from AT&T. The iPhone 5 rumor mill is working at fever pitch, and the timing of this offer seems coincide ominously with the rumored release of the iPhone 5 in September.
The nature of the offer seems to imply that the new iPhone plans will be cheaper and available from all carriers. Why else would AT&T be offering me free minutes as a “valued customer”?
What vexes me, however, is that I would rather have more text messages. I have thousands of rollover minutes. It is text messages that I usually run out of. Why aren’t they offering me free text messages?
Oh, yeah, because they don’t care. If they did they would have offered something of value to me. This lack of attention to detail may well explain why their customers move away at first opportunity, and I may do the same when my contract expires.
To be sure, I will accept the minutes. I’ll even try to use them. Anyone wanna call me?